If you’ve been waiting for an opportunity to join a team of successful and highly motivated individuals in an exciting, progressive position this may be the most important ad you’ve ever read.
Our rapidly growing, Delta-based group of companies is expanding operations. We are the leading company within our sector providing sophisticated systems, reports and workshops to a client base throughout North America. We are currently seeking key contributors for the following positions:
Job Description
Company: Entrepreneurial, successful, considered the leading marketing advisor within its sector with sophisticated systems, reports and workshops offered to a client base throughout North America.
As a Member of our team, you will:
- Play a key role as a customer care account representative
- Support sales and marketing efforts by promoting and selling products & services (inbound)
- Provide customer service and marketing support to existing customer base
- Coordinate and guide new accounts through closing, setup & activation, and ongoing maintenance processes
- Document all sales and account activity; maintain & update prospect and customer databases
- Co-ordinate with co workers and management to solve problems and develop solutions
- Troubleshoot and diffuse difficult situations
- Resolve customer service issues with urgency and good judgment while constantly ensuring customer satisfaction
- Answer customer requests concerning services, products & billing
- Conduct outbound follow-up service calls as required
- Provide administrative assistance as assigned
To be a successful member of our team you possess the following skills and attributes:
- Enthusiastic & self-motivated with a “can-do” attitude
- Strong client retention skills, established sales ability and closing skills
- Excited by client success; dedicated to helping clients reach & surpass goals
- Able to develop strong business relationships with customers
- Ability to take initiative, work well alone or with a team and multi-task under pressure and deadlines
- Thrives and adapts in a fast paced, growing & changing work environment
- Goal oriented and sales driven but understands client satisfaction and exceeding client expectations is key
- Excellent organization, & time management skills
- Excellent communication and presentation skills; able to deal with a wide variety of people with tack, courtesy and professionalism.
- High level of comfort with Windows-based software
- 3- 5 years related experience in a sales & customer service environment
Please email a cover letter and resume to resume@royaltyrewards.com