Did You Miss Your Customer’s Birthday?
What happens if your customer joins your program during their birthday month? Simple, they will receive a Belated Birthday Postcard the following month. This will only be sent once; then the following year they will receive a Birthday Postcard as normal. To update your current postcard images, or to start sending Belated Birthday Cards, please contact your Royalty Rewards Coach® at 1-888-353-5012.