Royalty Rewards® is a multi-channel marketing program that integrates direct mail, email, text and mobile marketing campaigns that are designed to encourage your customers to visit you more often and spend more money by rewarding them for their loyalty. The 90 Day Free Trial has everything you need to get started, along with your own dedicated Royalty Rewards® Coach who will work with you to build a marketing and loyalty program that is best suited for your business needs.
“I can honestly tell you that through this pandemic, if I did not have our Royalty Rewards® customers I would not be in the same position as I am now. It is such a strong, supportive customer base that Royalty Rewards® has helped us create, manage and grow.” – Fred Valdez, Adobe Café
Royalty Rewards® is committed to helping small businesses thrive in the new economy.
Schedule a call with our Program Director or call us at 1-888-353-5012 to start your Royalty Rewards® 90 Day Free Trial today!
The Royalty Rewards® Marketing Program is made up of four fundamental components that together provide you with a robust marketing program that will increase your sales and profits.
“Sixty-one percent of small businesses report that more than half of their revenue comes from repeat customers.” – BIA/Kelsey
The most powerful marketing tool you can have in your arsenal is a customer database. Having a customer database tells you exactly who your customers are, how much they spend, how often they visit, and how likely they are to recommend your business. You can communicate with your customers on demand to provide them with information, changes or updates to your business, send them personalized offers, and incentivize them so they come back and see you again and again.
“During the onset of COVID-19 as with many business owners we felt lost and uncertain. Those feelings quickly changed to empowerment knowing that through our database with Royalty Rewards® we were able to quickly communicate what we were doing to ensure that we are able to deliver outstanding service and do it with no contact. Our ability to reach out without a doubt made a difference in our bottom line, even though it was not pretty, it could have been far worse. Royalty Rewards® is committed to being our partner and support during this pandemic. Our clients continue to praise our professionalism and value through surveys sent out to our loyalty members, this feedback is priceless!” – Christa Browne, Dave’s Automotive
“Increasing customer retention by just 5 percent boost profits by 25-95 percent” – Advisory firm Bain and Co
Having a loyalty program in your business builds a connection with your customers. You know who they are. And the more you communicate with them, the more they will get to know you, and return to your business. When they receive special, personalized offers from you, they will feel like they are part of an exclusive club. Customers are more likely to do business with places where they feel valued and special.
With the Royalty Rewards® loyalty program, your customers will earn points every time they visit you. When they reach a certain threshold, determined by you, they receive an award certificate to use the next time they visit you.
Marketing Campaigns Based On Life Events
People celebrate important life events all year long such as birthdays, anniversaries, and other special occasions. Most of these events are 100% predictable. With the customer information you have in your database, you can invite your customers to celebrate these life events in your business.
Marketing campaigns are tracked in your customer database, so you know exactly which campaigns your customers are responding to and how much your rewards program is earning for you.
Generating Positive Online Reviews
Over 92% of new customers read online reviews before trying a business for the first time. This makes generating positive 5-star reviews on sites such as TripAdvisor, Google, Facebook, and Yelp one of the most important elements of any new customer attraction program.
Using your customer database, you will collect customer feedback using an automated survey sent out to those who have recently visited your business. Then, you can ask positive reviewers to share their feedback on review sites that are relevant to your local community. This customizable feedback allows for quick responses to negative experiences and solves them before they become negative online reviews that turn away business.
- Dedicated Royalty Rewards® Coach – A dedicated Coach will build a marketing program best suited for your business
- Online Customer Database – Get the power to communicate with you customers at your fingertips
- Customized Rewards App -Branded with your business logo and your preferred colors
- Customized Signage Package – Helps customers enroll on their own, branded with your business logo and colors
- Loyalty Cards & Enrollment Forms – 500 branded with your business logo and preferred colors (optional)
- Direct Mail Marketing Campaigns – Welcome, Birthday, Anniversary Postcards & Reward Certificates, PLUS postage
- Electronic Mobile Campaigns – Welcome, Birthday, Anniversary & Reward Certificates, integrated with Rewards App
- Text Messaging Campaigns – Send instant offers to boost business when you need it most
- On Demand Email System – Communicate with your customers on demand, even use customized email templates
- Customer Appreciation Survey – Collect unbiased customer feedback on a daily basis and improve your operations
- Online Review Accelerator – Improve your Online Review Site Rankings automatically!
- Transaction Processing Equipment – Track customer spending behavior, know best customers by name, and leverage it!
To start your 90 Day Free Trial there is a small, completely refundable deposit of $597 or less, depending on your needs. This will be determined on your call with our Program Director. We ask for this to ensure you take action!
Here’s how you earn the entire deposit back:
Enroll Members: Receive $1 back for each new member you enroll (to a maximum of 300).
Display Signage: Receive $100 back after you display the signage in your business (just send a pic!)
Equipment: Receive $197 back when you return the equipment, at any time, for any reason.
Start your Royalty Rewards® 90 Day Free Trial today! Schedule a call with a Program Director or call us at 1-888-353-5012 to get started NOW.