Royalty Rewards® consists of a blend of direct mail and email communciations to your customers that start from the time they sign up.
The "Welcome" postcard is the start of your customer touch point campaign. Our Welcome postcards are printed in jumbo 6X11 full color with personalized copy on both sides. Each card is personalized with a compelling offer that draws customers back to your business. Your unique offer ensures they spend more and visit more often.
Remembering a customer's Birthday is a very powerful way to thank them for their business and gives them and incentive to visit your store to pick up their gift. Of course it also provides your customer the opportunity to shop and spend more during their visit..
The visit response rate and the return on your investment will be impressive using this key touchpoint.
The award letter is the perfect way to reward your customer for being a frequent visitor.
The award letters increase customer visits and additional shopping, and will drive up your return on investment and customer retention.
The weekly email is an economical way to remind your members they are valued customers by offering them an incentive to drive them back to your location.
Your email contains the "Joke of the week" and information about your business that the customer looks forward to reading.
The weekly email also includes your members point balance and let's them know how many points they need to earn a free certificate.